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National Survey "Data Integration Initiative" (DII) for Public Safety

Overcoming silos and creating seamless communications across platforms will yield immediate and long-term benefits for the public and first responders

DII "Connections" Monthly Newsletter

January 25, 2021

Dear Public Safety Professionals -

The Industry Council for Emergency Response Technologies (iCERT), is engaged in a review of Data Integration in the Public Safety ecosystem. Our goal is to better understand data use so that effective technology enablers can be developed to help eliminate data roadblocks and silos.

Your confidential opinions and views are vital to this process.

You may be the recipient of our brief (approximately 10 minute) 13-question multiple choice survey (here): [PDF if you cannot reach Google Forms - Survey PDF]

1) ALL Identifiable information (such as email) only used to validate survey completion - individual data is anonymous / confidential - no individual results shared.

2) Specific agency-identification, profile questions are optional.

For those that receive the survey, thank you in advance for your timely response and support. Please respond by end of day on Friday, February 5, 2021.

iCERT Data Integration Initiative - Editable PDF


DII "Connections" Monthly Newsletter

September 28, 2020

August 8, 2020

Concerted discussion by the Data Integration Working Group (DIWG) has revealed four subject areas for iCERT members/participant concentration:

1) Data Value,

2) Existing Data Integration,

3) Data Integration Enablers, and Roadblocks, and

4) Future Data Integration. iCERT Members are dividing their participation along experience, company-centric, and general interests in joining one or more sub-groups to move each area to a productive outcome. The sub-group descriptions follow:

1) Data Value – identifying which data integrations provide the most value in terms of improving public safety response. What assigns a “value” (what defines “value” is one of the tasks of this group) to each piece of data in any particular system or sub-system, and its associated dataflows and workflows? What outputs a high-value outcome for a particular set of data and specific data integrations and associated workflows? Identifying which data, when “married together” produces the most value in terms of efficiencies. How can such a concept be used to help all stakeholders (product management, vendors, developers, end-users and citizens) choose which integrations provide the biggest "bang for the buck"?

2) Existing Data Integration – what integrations exist today? What are successful examples of data integration (systems, processes, or governance)? What is motivating their development? How do we apply our “formula” to help identify the most valuable solutions? Simply Identify Roles and their associated Dataflows and workflows for incident lifecycle management (Pre-incident, mid-incident, and post-incident). There are potentially thousands of dataflows that can be identified, along with relay points and other items that can be identified as places to streamline the workflow.

3) Data Integration Enablers and Roadblocks – what are the roadblocks that keep the existing data integration from creating the real “value” that data integration can produce? What are the enablers that have provided some level of success and improved public safety response? This sub-group will focus on what can be done to reduce the effects of roadblocks and enhance the effects of enablers. This can include governance, funding models, technology, operational processes, or anything that is keeping data integration from being as innovative and broadly implemented as possible.

4) Future Data Integration – answering questions about what new integrations will be expected as technology advances? How does the IoT figure into Public Safety Data Integration for future systems? How does A.I. affect which data is important? How do we bridge the gap between data integrations of today with data integration of the future?

June 22, 2020

Detailed below is the announcement of iCERT’s new Data Integration Initiative – our signature project for 2020 and beyond. Speaking for the Executive Committee and the Board, we are hoping that as we progress every iCERT member will find a way to become involved and contribute to this significant new initiative.

iCERT, is the leading trade association exclusively championing technology interests serving the public safety community, and we’re announcing today the formation of a comprehensive initiative to promote effective integration and use of data in public safety operations. The project will address new and more effective ways to perform mission critical operations as significant amounts of data from an increasing number of source points are generated and delivered to public safety communications centers. The initiative will produce a strategic plan with recommendations related to core areas impacting the future of public safety data such as technology, analysis, management, security and privacy, and funding.

Background: Whether the focus is on “NG911”, “public safety broadband or narrowband”, “CAD interoperability” or “IP infrastructure”, the seamless communication and unification of all aspects of the public safety data systems remains a continuing challenge and a significant opportunity, for our industry. With the combined effort of iCERT members and industry resources, iCERT’s Data Integration Initiative intends to: 1) build on previous academic and government analysis; 2) pinpoint areas overdue for action and closure; and 3) make specific recommendations with action plans and timelines to advance the introduction and delivery of public safety technologies to public safety operations.

Purpose: iCERT’s Board has approved establishing a comprehensive Member-driven initiative to promote the effective integration and use of data in public safety operations including through existing and emerging 911 systems, communications networks used by first responders, ECC operations, and various other public safety systems.

Objectives: The Data Integration Initiative will help to address the operational challenges that have limited the broader implementation of data-centric public safety solutions.

Program Overview: Timely access to a variety of data sources will significantly improve situational awareness and increase the efficiency and effectiveness of emergency response services. There are, however, significant challenges regarding the identification, collection, analysis, distribution, utilization, management, and storage of data in public safety operations. Industry, through iCERT’s leadership, is uniquely positioned to address these challenges with the development and/or promotion of public policies, standards, best practices, and training initiatives that will drive innovation in the areas of data-centric public safety solutions.

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