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Industry Council Emergency Response Technologies (iCERT) is the exclusive trade association focused on the public safety sector comprised of providers of hardware and software to the emergency response/NG911/analytics/services industry and government Empower Public Safety, Together ® 1 2 3 4 5 To play, press and hold the enter key. To stop, release the enter key. ERIC HAGERSON | T-MOBILE | DIRECTOR "T-Mobile's membership in iCERT has been nothing short of exceptional. The level of dedication, expertise, and professionalism that iCERT and its member companies bring to the table is truly remarkable. Their supportive peer network, advocacy opportunities, and industry-specific resources are indispensable to my work, as well as that of my colleagues. iCERT's member companies' commitment to ensuring the safety and well-being of our communities is evident in everything they do, and it is a privilege to work alongside them."

Board of Directors Executive Committee Chair Eric Hagerson T-Mobile | Public Safety & Security Government Affairs Director Past Chair Vacant Vice Chair James Potter L3Harris | Strategic Solutions Director Secretary Al Brisard Exacom | President & CEO Small Business Representative KaeVon LeGrande The Digital Decision | Vice President Treasurer Lisa Madden Motorola Solutions Board Members Morgan O'Brien Principal Karthik Rangarajan EF Johnson Technologies | SVP, Strategy & Products Henry Unger Pulsiam | President & Owner Leslie Barnes Qualcomm | Senior Director, Government Affairs Susan Ornstein Allerium | Senior Director, Legal & Regulatory Affairs iCERT's Board of Directors has a maximum of 17 total members, and the current voting representatives of those members are all listed above. Voting Representatives of Board Members who have also been elected as Officers of the Board make up the Executive Committee and are listed above. Member Companies

REPRESENTATION TERMS & CONDITIONS Terms and Conditions for Industry Council for Emergency Response Technologies, Inc. (iCERT) Representation to a Non-affiliated Organization iCERT has relationships with many other public safety, standards, trade, industry, and other groups and non-iCERT affiliated associations (i.e., non-affiliated associations or associations). These associations may ask one or more representatives from iCERT to participate on a Board, working group, or other group supporting their association. For example, iCERT Members serve on steering committees or events committees for several groups. This is a very common practice in the highly interdependent public safety community. When an iCERT Member serves in such a capacity, as a representative of iCERT (not as an individual or as their employer's exclusive representative), there are general terms and conditions that apply to such a representation that we ask iCERT Members to follow: 1. Representatives must be, at all times, an employee of a qualified iCERT Member in good standing, or as an Entrepreneur member (or, with permission, a qualified contractor of a Member). Disqualification of the iCERT Member results in disqualification of the Representative. A Representative may resign at any time consistent with the notice, or other similar processes, of the non-affiliated organization, if any, and if notice is sent in advance to executivedirector@theindustrycouncil.org. 2. Representations and Representatives will be subject to the specific qualifications or organizational endorsement(s) as determined by the non-affiliated organization. When there are multiple applicants for one or more Representative positions, the iCERT Executive Director, Executive Committee, or Board of Directors shall make the final selection of the Representative(s) in their sole, complete, and exclusive judgement, as appropriate. 3. Representatives, especially those in voting positions, shall use their best efforts and best judgement at all times to represent the views of iCERT, and not their individual employers - their advocacy and votes will reflect the position of iCERT, as they are directed, as an organization. Questions or concerns should be brought to iCERT's attention promptly for resolution so that the Representative may fulfill their obligation. Advocacy or representation of their employer, if different from iCERT's position, must be clearly distinguished and reflected in relevant records of events and meetings, especially if votes are taken. 4. Representatives are expected to make periodic reports to the Working Group, Committee, or other organizational element of iCERT, or the Executive Director, connected to or managing the representation, in a manner and frequency as determined by those parties. 5. Representatives are expected to attend and participate in the meetings / activities of the non-affiliated organization consistent with the participation rules of that organization as relevant to the respective iCERT representation. Excessive inactivity, lack of reporting, or non-participation of the Representative may be grounds for involuntary removal of the representation in the sole judgement of iCERT. 6. Representatives are expected to either create or have access to the non-affiliated organization's relevant non-confidential written information and/or organizational minutes that can be used to validate the activities associated with the representation (ex., meeting minutes, notes of activities, etc.), and to provide those regularly to the relevant iCERT organizational element in 4., above. 7. Unless otherwise noted, Representative positions are generally for a fixed term that does not automatically renew without reapplication. The qualification rules of the non-affiliated organization will, in most cases, control candidacy and/or reapplication. Prior Representatives often reapply for a new term upon expiration; there is no automatic reapplication or incumbency guarantee. 8. Unless otherwise agreed to in writing signed by the Executive Director, all Representatives serve without compensation from iCERT and are responsible for their own electronic access, travel, fees, and expenses associated with the Representation. If compensation or expenses are provided, the Representative agrees to provide a W9 or other applicable tax document to iCERT as required by law or regulation, and is responsible for all taxes and/or fees, and for reporting same to their employer. 9. Representatives shall at all times comply with iCERT's then-current Conflict of Interest Policy, Privacy Policy, and all other relevant policies. 10. All intellectual property rights of any kind are determined by the policies of the non-affiliated organization, except as to any/all iCERT intellectual property, which shall always belong exclusively to iCERT. 11. Any/all of the policies, above, are administered at the sole, complete, and exclusive discretion of the iCERT Board, Officers, and Executive Committee as they see fit. Conflicts in any/all policies shall be resolved by same in their sole, complete, and exclusive discretion. 12. Representatives are not authorized to make general public statements about the specifics of iCERT's decisions in connection with their Representation, comment to the press, or otherwise, without permission from iCERT. 13. Conflict or non-compliance with any of the above is grounds for termination of the Representation at the sole, complete, and exclusive judgement and discretion of iCERT. Modification or waiver of any of the the above is at the sole, completed, and exclusive judgement and discretion of iCERT. Updated 2/5/2021

Data Integration Initiative (DII) Working Group - Update March 2021 Chairs - John Persano, Senior Business Development Manager - 911, AWS Matt Schreiner, Senior PM How to Join: To apply to participate in this cutting-edge initiative addressing the ongoing needs and future of data integration for use by the public safety community, contact executivedirector@theindustrycouncil.org . Overcoming silos and creating seamless communications across platforms will yield both immediate and long-term benefits for the public, first responders, and iCERT members. Detailed below is the announcement of iCERT’s new Data Integration Initiative – our signature project for 2020 and beyond. Speaking for the Executive Committee and the Board, we are hoping that as we progress every iCERT member will find a way to become involved and contribute to this significant new initiative. Concerted discussion by the Data Integration Working Group (DIWG) has revealed four subject areas for iCERT members/participant concentration: 1) Data Value, 2) Existing Data Integration, 3) Data Integration Enablers, and Roadblocks, and 4) Future Data Integration. iCERT Members are dividing their participation along experience, company-centric, and general interests in joining one or more sub-groups to move each area to a productive outcome. The sub-group descriptions follow: 1) Data Value – identifying which data integrations provide the most value in terms of improving public safety response. What assigns a “value” (what defines “value” is one of the tasks of this group) to each piece of data in any particular system or sub-system, and its associated dataflows and workflows? What outputs a high-value outcome for a particular set of data and specific data integrations and associated workflows? Identifying which data, when “married together” produces the most value in terms of efficiencies. How can such a concept be used to help all stakeholders (product management, vendors, developers, end-users and citizens) choose which integrations provide the biggest "bang for the buck"? 2) Existing Data Integration – what integrations exist today? What are successful examples of data integration (systems, processes, or governance)? What is motivating their development? How do we apply our “formula” to help identify the most valuable solutions? Simply Identify Roles and their associated Dataflows and workflows for incident lifecycle management (Pre-incident, mid-incident, and post-incident). There are potentially thousands of dataflows that can be identified, along with relay points and other items that can be identified as places to streamline the workflow. 3) Data Integration Enablers and Roadblocks – what are the roadblocks that keep the existing data integration from creating the real “value” that data integration can produce? What are the enablers that have provided some level of success and improved public safety response? This sub-group will focus on what can be done to reduce the effects of roadblocks and enhance the effects of enablers. This can include governance, funding models, technology, operational processes, or anything that is keeping data integration from being as innovative and broadly implemented as possible. 4) Future Data Integration – answering questions about what new integrations will be expected as technology advances? How does the IoT figure into Public Safety Data Integration for future systems? How does A.I. affect which data is important? How do we bridge the gap between data integrations of today with data integration of the future? The sub-groups are selecting leadership and establishing self-directed meeting schedules with goals of producing tangible results in the first half of 2021. I would like to learn more / join Choose Committee / Working Group (please select from dropdown) Thanks for submitting! Click to Send Message

Crowne Plaza Crystal City Crystal Gateway Marriot Crystal City Marriott at Reagan National Airport DoubleTree by Hilton Hotel Crystal City Embassy Suites by Hilton Crystal City National Airport Hilton Garden Inn Reagan National Airport Hampton Inn & Suites Arlington Crystal City DCA The Westin Crystal City Reagan National Airport Hyatt Regency Crystal City at Reagan National Airport Holiday Inn National Airport/Crystal City Hilton Arlington National Landing Courtyard Arlington Crystal City/Reagan National Airport Fall Meeting Hotel List Hotels listed are within a mile of Amazon HQ2, 1770 Crystal Drive, Arlington, VA.

Public Safety Communications Interoperability (PSCI) Co-Chair - Ray Paddock, Vice President, Business Developmen t - Synergem Technologies, Inc. Co-Chair - Al Brisard, President & CEO - Exacom The fast moving nature of this topic has caused this Working Group to evolve repeatedly and rapidly. In the beginning, the primary function of this Working Group was to examine relevant issues and recommend for iCERT's consideration and/or action, parameters for establishing an official Industry Council program and related positions on conformance issues associated with NG911 technologies as a key factor in the emergency calling and response continuum, in relation to established and/or yet-to-be-formed standards for delivery of NG911 services, systems and networks. This Working Group has no formal approval role. In practice, these responsibilities are carried out by performing the following functions: Reviewing accepted and burgeoning standards and practices in NG911 technology; Working with a standards development organization to provide industry input and guidance for establishing a conformance program in partnership with a recognized authority; and Recommending any necessary commensurate actions to the iCERT Policy Committee. [February 2021 Update] The PSCI Working Group currently has 19 members representing 14 different iCERT member companies. The WG has drafted two white papers covering iCERT’s position on NG9-1-1 testing in general and conformance testing in particular. These two papers have been cited extensively in many industry forums. Since the release of the papers, the WG has take a a more proactive stance in several industry forums representing all members of iCERT. The PSCI WG hosts the iCERT representative to the NG9-1-1 Interoperability Oversight Commission (NIOC), https://ng911ioc.org/. As its name implies, the NIOC puts focus on a broad range of topics impacting the interoperability within and between NG9-1-1 systems. Most recently, in collaboration with NENA, an RFP was released to implement a National Forrest Guide. A evaluation committee was formed to evaluate vendor responses and will be making a recommendation to the NIOC at which point the NIOC will vote on the recommendation. This selection process parallels the process previously used to select the Public Key Infrastructure (PKI) which can be found on the NIOC website. This Working group has now taken on additional responsibilities in supporting iCERT's Representation on the NENA NG911 Interoperability Oversight Commission [https://www.theindustrycouncil.org/post/nena-oversight-commission-established ] iCERT’s representative to the NIOC, Jeff Wittek, Motorola Solutions, will participate in the process. The PSCI WG also hosts iCERTs representatives to the Industry Collaboration Events (ICE) steering committee. ICE provides a venue for NG9-1-1 vendors, and for the first time OSPs to test NG9-1-1 interoperability. iCERT member companies are participating in ICE 9 which is occurring now. To provide vendor feedback to the ICE steering committee, an anonymous survey went out to all members including those that have, and those that have not participated in ICE. The PSCI also coordinates and supports the two voting Representatives that work for iCERT on the NENA ICE Steering Committee [https://www.nena.org/page/NG911_ICE]. Questions or comments related to ICE should be sent to your representatives; Jeanna Greene, T-Mobile, and Erik Loberg, GeoComm. iCERT members are well represented on a project funded by DHS to explore the idea of a NG9-1-1 Conformance testing program. The principal Investigator is Walt Magnussen at Texas A&M University. His deliverable to DHS is an assessment of a NG9-1-1 testing program from both a technical and financial perspective. Walt will be releasing a draft of the assessment to all participants including iCERT’s representatives. Any comments or questions can be directed to your four representatives to the project; Al, Brisard, Exacom.com, Mike Hooker, T-Mobile, Brian Anderson, Avaya.com, and Jeff Torres, Verizon Wireless. iCERT hosted a panel on these and other topics at National NENA 2021. Link I WOULD LIKE TO LEARN MORE/JOIN Choose Committee/Working Group (please select from dropdown) Thank you for your interest! Click to Send Message

iCERT Fall Member Meeting Collaborate & Innovate November 2-3, 2023 Amazon HQ2 1770 Crystal Drive Arlington, VA 22202 iCERT hosted its Fall member meeting - a two-day event at Amazon HQ2 in Arlington, VA, on Nov. 2-3, 2023. The event, which was themed “Collaborate & Innovate,” featured a variety of sessions and panels, ranging from drones in the public safety space to AI, to cybersecurity in the emergency response and 911 space. Specifically, issues such as standards, best practices, and vendor-related issues, along with other valuable content, were discussed. We were pleased to have a diverse mix of speakers and panelists contribute to the valuable topics, as well as the overall success of our Fall Member Meeting. Speakers and presenters ranged from industry and subject matter experts, to federal, state, and local officials. iCERT’s member meetings provide opportunities for members to come together and discuss important issues for vendors operating in the emergency response and public safety space. Additionally, they serve as a forum for iCERT members to plan committee work, which consistently produces industry leading thought leadership, on a variety of topics to improve public safety through innovation. POST EVENT SURVEY Your Feedback Matters! Submit Feedback AGENDA 2023 Fall Member Meeting Event Agenda Thank You Sponsors!

Membership Benefits Download PDF of This Page Collaborate with other industry professionals and network for both marketplace and organic growth All colleagues share your company's membership Receive Daily FREE Bid/RFP Business Leads / Proposals from Deltek/GovWinIQ (based on your key search terms) https://www.theindustrycouncil.org/post/free-daily-rfps-icert-members Our Policy Committee Legislative Working Group, including most Public Safety NGOs, is actively meeting on draft funding legislation – with a change of control in Congress and anticipated infrastructure bill, we’re preparing for a rare opportunity to secure long overdue public safety technology funding in 2021-2022, and are preparing our messaging and advocacy efforts now Our newest committee, Innovation and Technology, is dedicated to addressing YOUR cutting edge standards, best practices, and technology issues in public safety technology Membership includes our weekly newsletter – The Media Brief - containing RFPs/RFIs, public media mentions of all our members, and other unique customized content, and ALL of a members' colleagues may receive their own individual newsletter - no sharing necessary Totally revamped Website – Social Media public safety news, and other tools Expanded Outreach – such as – coordinated Webinar with Homeland Security / DHS (see News & Updates - All ) - Cloud Technology Webinar with IWCE - all of these are influential new arenas for iCERT’s members to network and collaborate iCERT Membership dues are graduated – taking into account a member’s size and financial resources Two (2x) FREE in-person/virtual (as public safety rules permit) Annual Meetings with cutting edge technology speakers, Networking Opportunities, demonstrations, and much more The value of an iCERT membership has never been greater, or more important to your company’s future success, because an iCERT membership helps you and your company to; Compete more effectively, with access to cutting edge ideas on industry trends and issues Network with like-minded enterprises, offering prospects for partnerships and collaboration Shape the industry and directly influence legislation and regulations Gain access to visible leadership roles at seminars, conferences, and events Project a positive image of your company to your customers (and potential customers), demonstrating your commitment to helping the public safety industry through iCERT's advocacy agenda – Increase NEW public safety funding at all levels of government Increase the scope and role of private enterprise in public safety Increase the pace and scope of innovation in public safety In contrast to many other like organizations, iCERT values and responds to our members: your organization’s concerns and interests directly impact our agenda and activities and become the Industry Council’s priorities. Joining iCERT brings access to unique resources and opportunities: Daily FREE Bid/RFP Business Leads / Proposals from Deltek/GovWinIQ (based on your key search terms) This program is UNIQUE to iCERT, no other trade association has ever offered a program like this No extra charge (for current members) Click Here for Details Company-Wide Membership to Relevant Committees and Working Groups the iCERT participation is NOT limited to one person – your colleagues are encouraged to become visible and active the Industry Council’s leaders and participants in our committees and working groups (note: member companies only receive one (1) vote in any group, even if multiple members). Our standing committees are: Technology and Innovation, Policy, with multiple Working Groups based on contemporary industry issues. Proprietary iCERT Media Brief Newsletter that contains unique content; Your Company’s appearances in publications and social media (with links) Top trending Public Safety-related news stories FCC Public Safety and Homeland Security Bureau releases / actions Local, State, and Federal Government Public Safety-Related actions Join Now Join Now George Kelemen Executive Director gkelemen@theindustrycouncil.org Phone: (202) 805-0096 LEADERSHIP Download PDF Version 11.24.19 BYLAWS Proprietary iCERT Members Only Newsletter that contains unique content; Specialized Public Safety/NG911 news Stories highlighting significant activities and achievements of Members Social Media entries mentioning Members iCERT-related social media entries Tailored Public Safety Technology-related Marketing Reports and Analysis Member-Driven Educational Webinars and Events Member curiosity and educational needs drive our team to explore topics of value and interest Unique Member-to-Member Industry Meetings and Events Two Membership Meetings Per Year (conditions permitting in-person and virtual) Networking / Business-to-Business Meetings iCERT Member participation on 3d-party trade show panels and related events Scheduled Receptions at Public Safety Expos and other events (varies) Opportunities to contribute articles to trade publications on critical topics Opportunities to present or participate in panels at conferences on behalf of the Industry Council Annual National Association of State 911 Administrators briefing & reception Future Programs Business Insurance Products / Services (discounts to iCERT Members) NPSTC Affiliate Members for iCERT (derived access for iCERT Members) Lastly, your membership makes the iCERT stronger, as every new member increases every member’s ability to make positive changes in our industry. 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Privacy Policy for the Industry Council for Emergency Response Technologies,Inc. (iCERT) Last updated: February 4, 2021 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Privacy Policy: Account means a unique account created for You to access our Service or parts of our Service. 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Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: Comply with a legal obligation Protect and defend the rights or property of the Company Prevent or investigate possible wrongdoing in connection with the Service Protect the personal safety of Users of the Service or the public Protect against legal liability Security of Your Personal Data The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Detailed Information on the Processing of Your Personal Data The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies. Analytics We may use third-party Service providers to monitor and analyze the use of our Service. Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy Email Marketing We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us. We may use Email Marketing Service Providers to manage and send emails to You. Meltwater Their Privacy Policy can be viewed at https://www.meltwater.com/en/privacy GDPR Privacy Legal Basis for Processing Personal Data under GDPR We may process Personal Data under the following conditions: Consent: You have given Your consent for processing Personal Data for one or more specific purposes. Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof. Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject. Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person. Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company. Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company. In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. Your Rights under the GDPR The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to: Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You. Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected. Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes. Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it. Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You. Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service. Exercising of Your GDPR Data Protection Rights You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible. You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA. CCPA Privacy This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California. Categories of Personal Information Collected We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months. Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us. Category A: Identifiers. Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers. Collected: Yes. Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. Collected: Yes. Category C: Protected classification characteristics under California or federal law. Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Collected: No. Category D: Commercial information. Examples: Records and history of products or services purchased or considered. Collected: No. Category E: Biometric information. Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. Collected: No. Category F: Internet or other similar network activity. Examples: Interaction with our Service or advertisement. Collected: Yes. Category G: Geolocation data. Examples: Approximate physical location. Collected: No. Category H: Sensory data. Examples: Audio, electronic, visual, thermal, olfactory, or similar information. Collected: No. Category I: Professional or employment-related information. Examples: Current or past job history or performance evaluations. Collected: No. Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. Collected: No. Category K: Inferences drawn from other personal information. Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Collected: No. Under CCPA, personal information does not include: Publicly available information from government records Deidentified or aggregated consumer information Information excluded from the CCPA's scope, such as: Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994 Sources of Personal Information We obtain the categories of personal information listed above from the following categories of sources: Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service. Indirectly from You. For example, from observing Your activity on our Service. Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service. From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, or other third-party vendors that We use to provide the Service to You. Use of Personal Information for Business Purposes or Commercial Purposes We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples: To operate our Service and provide You with our Service. To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service. To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. As described to You when collecting Your personal information or as otherwise set forth in the CCPA. For internal administrative and auditing purposes. To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities. Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section. If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy. Disclosure of Personal Information for Business Purposes or Commercial Purposes We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes: Category A: Identifiers Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) Category F: Internet or other similar network activity Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed. When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. Sale of Personal Information As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit. Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return. We may sell and may have sold in the last twelve (12) months the following categories of personal information: Category A: Identifiers Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) Category F: Internet or other similar network activity Share of Personal Information We may share Your personal information identified in the above categories with the following categories of third parties: Service Providers Our affiliates Our business partners Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You Sale of Personal Information of Minors Under 16 Years of Age We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us. If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information. Your Rights under the CCPA The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights: The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used. The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You: The categories of personal information We collected about You The categories of sources for the personal information We collected about You Our business or commercial purpose for collecting or selling that personal information The categories of third parties with whom We share that personal information The specific pieces of personal information We collected about You If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You: The categories of personal information categories sold The categories of personal information categories disclosed The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us. The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to: Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. Debug products to identify and repair errors that impair existing intended functionality. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent. Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us. Comply with a legal obligation. Make other internal and lawful uses of that information that are compatible with the context in which You provided it. The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by: Denying goods or services to You Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties Providing a different level or quality of goods or services to You Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services Exercising Your CCPA Data Protection Rights In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us: By email: executivedirector@theindustrycouncil.org Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information. Your request to Us must: Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it We cannot respond to Your request or provide You with the required information if We cannot: Verify Your identity or authority to make the request And confirm that the personal information relates to You We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice. Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt. For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance. Do Not Sell My Personal Information You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us. The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use. Website You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service: The NAI's opt-out platform: http://www.networkadvertising.org/choices/ The EDAA's opt-out platform http://www.youronlinechoices.com/ The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again. Mobile Devices Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests: "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices "Limit Ad Tracking" on iOS devices You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device. "Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA) Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser. Children's Privacy Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information. Your California Privacy Rights (California's Shine the Light law) Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. If you'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below. California Privacy Rights for Minor Users (California Business and Professions Code Section 22581) California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account. Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances. Links to Other Websites Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Changes to this Privacy Policy We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

iCERT MEMBERSHIP BENEFITS Advantage iCERT members have exclusive access to several unique resources and opportunities: Receive Daily Bid/RFP Business Leads /Proposals from Deltek/ GovWinIQ Participation in Semi-Annual Meetings Unique Member-to-Member Industry Meetings and Events Member-Driven Educational Webinars and Podcasts iCERT member newsletter delivering industry-specific news and content weekly Advocacy Advocacy opportunities to shape the industry and directly influence legislation and regulation affecting it. Policy Platform: i CERT's members lead the charge to advance public policy. Policy Goal: Support State and Federal policies that promote the widespread adoption of advanced technologies which improve emergency response and increase public safety. Increase funding for new technologies Promote effective technology policies Promote open standards interoperability Protect against cyber threats Network The iCERT network promotes collaborative working relationships. Our primary focus is to provide an environment in which our member companies can network with one another and work together to solve problems. In some cases, this collaborative interaction has formed strategic business partnerships between our members, enabling them to achieve key business objectives. The driving forces behind our network are the iCERT Committees and Working Groups: Policy Committee Marketing Committee Interoperability Working Group Cybersecurity Working Group Innovation & Technology Committee Small Member/Entrepreneur Working Group

iCERT Policy Positions, Statements, & Press Releases (Click on item for PDF) 2014 Funding Principles to Support the Continued Evolution of 911 Services and Systems March 2017 Policy Statement on Technology Obsolescence Policy Statement on Technology Transition September 2018 Recommended Best Practices for Supplemental 911 Location Data August 2013 Exploitative Patent Litigation in Emergency Communications March 2017 iCERT Endorses i3 Standard for Next Generation 911 Wireless 911: Leveraging Innovation to Promote Public Safety February 2019 NENA Releases Guidance on Handling Non-Carrier Location Data July 2019 911 SAVES Act Passage Overdue March 2020 Demystifying the Cloud for Public Safety October 2019 AT&T, Motorola Solutions, Pulsiam, Intrado, and Seculore Elected to iCERT Board - Caps 23% Growth Period March 2020 Free Deltek/GovWinIQ Bid/RFI Daily Leads for iCERT Members September 2020 iCERT Announces Data Integration Initiative to Improve Public Safety Communications August 2021 iCERT - NEW EXECUTIVE DIRECTOR 2022 Policy Platform

NASNA & NENA HIGHLIGHTS 1/50 Each year, the National Association of 911 Administrators (NASNA) provides iCERT with the opportunity to host a private reception for NASNA and iCERT members after the NASNA general meeting. Our reception provides iCERT members with a unique opportunity to meet public safety decision-makers and their associates in a relaxed and private setting. This year, iCERT hosted the reception at NASNA’s annual conference in Orlando, FL, on June 28th. We had a great turnout, including most of the state 911 leads. A huge thanks to the iCERT members who supported the reception with their attendance, especially to our member companies who sponsored the reception: T-Mobile, Verizon, Datamark Technologies, Pulsiam, Mission Critical Partners, NGA, Zetron, INdigital, and Exacom/SecuLore. Two nights later, iCERT held our annual happy hour at the NENA conference. Our happy hour at NENA also had a great turnout, with iCERT member companies and guests attending. These iCERT events have become a must-attend among our members, as they are great opportunities to network informally and in a relaxed setting. A huge thanks to our sponsoring companies, who made this event possible: T-Mobile, Verizon, Datamark Technologies, Mission Critical Partners, Bandwidth, Eventide, and NGA. Additionally, iCERT members were featured speakers throughout the NENA conference program, offering innovation and informative content to attendees. Last but not least, iCERT was joined on the NENA Expo hall floor by a dozen of our member companies who had a booth presence on the show floor. It was great to see the iCERT show of force on the NENA show floor, and so many iCERT members proudly displayed their membership in iCERT.