Reminder of the Importance of These Important Public Safety / 911 Bills
January 6, 2021
Contacting a 911 call center from a large facility like an office building, hotel or university campus has not always been as simple as dialing 911. Such facilities typically have multi-line telephone systems (MLTS) which provide challenges in getting help from 911, such as:
1. Securing an outside line, since MLTS often require callers to dial a number or code before connecting to an outside line, and
2. Providing accurate information about the caller’s location within the building or complex
Two statutes being implemented by the Federal Communications Commission (FCC) – Kari’s Law and RAY BAUM’S Act - will make it easier for callers to reach 911, and for emergency services to locate those callers.
The National 911 Office/ 911.gov has provided web page with reference material to assist organization to understand both Acts and compliance with them.