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Spring Member Meeting Survey How satisifed were you with Cybersecurity as the meeting focus? How satisfied were you with the speakers and presenters at the meeting? How satisfied were you with the amount of information presented at the meeting? How convenient were the meeting times? How satisfied were you with the Spring Member Meeting overall? Do plan to attend future iCERT Member Meetings? * Yes No Do you have topic suggestions for the 2024 Spring Member Meeting? Please choose the sector(s) that your company best serves. Information will be used for an internal directory of iCERT members: * Required 9-1-1 & NG9-1-1 Services & Equipment Broadband Communications Services & Equipment Computer Networking & Cloud Services Cybersecurity Products & Services Data Analytics & Management Dispatch Services & Equipment Emergency Alerting Systems & Services Emergency Management Services GIS and Mapping Products & Services Land Mobile Radio/Two-Way Radio Systems & Services Private Security and Alarm Products & Services Professional & Consulting Services Public Relations/Advertising/Marketing Robotics & Artificial Intelligence Smart Cities/Safe-Connected Communities Systems Integration Wireless Services & Equipment Company Comments SUBMIT Thank you for your feedback!

ICERT’s Fall Member Meeting featured remarks from federal officials and local public safety officials, in addition to innovative and informative presentations and panel discussions, as well as special guests. Additionally attendees heard updates from iCERT’s committees and working groups, and took advantage of plenty of networking time with industry colleagues and federal officials. and the always popular one-on-one networking meetings. As a special bonus attendees were able to tour Washington, DC’s Office of Unified Communications (DC’s PSAP) on the morning of Thursday, December 8th. SPECIAL THANKS TO iCERT SPONSORS SILVER DIAMOND BRONZE EXCLUSIVE EVENT SPONSORS

INNOVATION & TECHNOLOGY COMMITTEE Chair - Fabricio Velez, Director - INdigitial The primary function of the iCERT Innovation and Technology Committee (“ITC”) is to examine and recommend for the Board of Directors (“Board”) and/or other association action, iCERT positions on local, state, regional, national, and international technologies, technology initiatives, proposed technology standards, and best practices affecting emergency response technologies. The ITC also manages various Work Groups that are created for temporary projects or initiatives. Work Groups are very efficient, often setting a timeline of 90 days to accomplish their tasks. The ITC’s goals are to support our industry and help move technology innovation into public safety in an orderly and safe manner, and through collaborative guidance and recommendations, to help provide public safety technology users an extra level of confidence to begin using new innovative technologies and approaches without undue delay. The ITC will also perform other duties, as noted below, and as may be assigned by the Board. Because technology questions and impacts may overlap with policy questions, the ITC will coordinate with the Policy Committee to ensure proper topic management for the benefit of all iCERT’s members. I WOULD LIKE TO LEARN MORE/JOIN Choose Committee/Working Group (please select from dropdown) Thank you for your interest! Click to Send Message

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APCO iCERT had a fantastic time at APCO2024 in Orlando! The member booths were buzzing with activity, showcasing the latest industry trends and technologies. The speakers from member companies at the Presentation Theater were informative and engaging. The highlight, though, was the iCERT Happy Hour—a great opportunity to network with industry professionals and exchange valuable insights.

iCERT Annual Reports 2017 Annual Report 2016 Annual Report 2015 Annual Report

CYBERSECURITY Co-Chair - Sean Scott, SecuLore CTO - Exacom Co-Chair - Richard Osborne, Director of Commercial Services - Mission Critical Partners Background: Emergency communications systems remain susceptible to cyber-based attacks and require the implementation of effective cybersecurity measures to ensure their effective operations and, ultimately, the safety and security of first responders and the public. The public safety industry, including the FCC, standards bodies, and other organizations, has many initiatives in this area. The Cybersecurity Working Group's initial charge is to identify the relevant cybersecurity initiatives in the industry and summarize these efforts and content for the iCERT website. This Working Group will act as an iCERT liaison group to these other organizations. From time to time, this WG may also recommend to iCERT's Policy Committee what future work items this Working Group should undertake to promote effective cybersecurity policies. Cybersecurity Resource Page I WOULD LIKE TO LEARN MORE/JOIN Choose Committee/Working Group (please select from dropdown) Thank you for your interest! Click to Send Message

Fall Meeting Feedback Survey How satisfied were you with the variety of topics presented at the meeting? How satisfied were you with the variety of topics presented at the meeting? How satisfied were you with the amount of information presented at the meeting? How satisfied were you with the amount of information presented at the meeting? How convenient were the time & place of the meeting? How convenient were the time & place of the meeting? What was the best part of the event? * The content The networking The food The location I plan to attend future iCERT Meetings * Yes No How satisfied were you with the Winter Meeting overall? How satisfied were you with the Winter Meeting overall? I prefer iCERT Meetings located in DC rather than scattered across the country * Yes No To avoid conflicts with the large number of industry shows, iCERT is considering the number of meetings held annually, which is your preference? * Once Annually Twice Annually Please add any additional comments here: Send Feedback Thanks for your feedback!

THE VALUE OF iCERT iCERT Empowers Public Safety, Together. Join Us Today! Why should your organization join iCERT? Because "success" is a "team" effort- you as a member, other iCERT Members as your collaborators, and even your competitors are iCERT Members - all joined together under the trade association umbrella for our mutual success and the betterment of the public safety community. Your "team" is iCERT. An increasingly diverse, complex, and competitive public safety technologies ecosystem presents many challenges, but also creates as many or more opportunities for growth, efficiency, and success. For technology companies, to grow and thrive, they need a market structure that encourages investment and an opportunity to drive innovation through cooperative relationships with others in the industry. The trade association "format" suits these goals better than any other paradigm, and iCERT reflects what's best about a trade association's benefits. iCERT provides both; working with policymakers to promote a pro-competitive and accommodating regulatory environment and providing member companies a venue within which they can collaborate, seek out partners, and work together to achieve their individual and collective objectives. Why Join iCERT.pdf Member Brochure.pdf Advocacy As a group, iCERT’s members constantly and consistently advocate; 1. for increased public funding for all safety and emergency technologies, and 2. to ensure legislators and regulators at all levels of government hear, respect, acknowledge, and accommodate the needs of the commercial public safety industry in policy, planning, funding, standards, and operational decisions. iCERT is a recognized industry voice, thought leader, and resources for and about public safety technology and related industries (ex., IoT, cloud-based, manufacturers, software, transportation, medical, etc.). iCERT is a platform for vital industry communication regarding issues that unfairly burden or impede the introduction of new public safety / emergency response and related technologies to the market. Credibility Like it or not, the public safety community favors its "own". The sense of "family" and "community" that energizes 6,000+ PSAPs/ECCs across America isn't an accident - it springs from the bond of communal sacrifice that all public safety, first responder, and support personnel share. iCERT membership tells the world that you are interested in public safety for its own sake and are investing for the future. Unique Structure iCERT membership automatically includes all the members of your entire public safety technology operation, amplifying membership value and return on investment. Knowledge iCERT continually creates opportunities for formal and informal training programs, based on member demand and concerns, for both company and personnel training and development. Focusing on innovation and new developments, iCERT helps you stay on top of new products and services and maintain a competitive and informational edge. Knowledge includes sharing best practices and developing fresh ideas and novel solutions both internally, and with government customers and regulators. Diversity Public safety has long evolved past "just 911" or even "NG911." Now, we're sensors, predictive analytics, virtual reality training, drones, artificial intelligence, PSAP/ECC management, cyber, and so much more. Its enterprises who started out dedicated to public safety, and technology purveyors whose innovations fit public safety's needs so well they were "drafted" into service. iCERT continually examines the “public safety technologies” landscape reaching out to new diverse entities, paradigm disruptors, and innovators for inclusion. You’ll meet first-hand with a growing membership of new, novel, and ever-changing contacts. Action Membership includes privileged access to iCERT-only events, meetings, initiatives, and resources, including: 1. Unique Deltek/GovWinIQ Daily Bid/RFP Leads Program - free to members (no other Association provides this) 2. Two Annual Full Membership Meetings -Organizational and Education Meeting (Fall) -Networking Business-to-Business and Collaboration Meeting (Spring) 3. Weekly Newsletters - Media and Members Only 4. Focused Industry-Specific Policy, Innovation & Technology, and Marketing Committees focused on -NG911 Funding Legislation -Innovation, Standards, Education, and Compliance -Marketing, Sales, and Information Management best practices 5. Issue-oriented and results-driven narrow Member Working Groups 6. Continual cutting edge member driven webinars and education access 7. Member attended meetings with state and federal legislators for 9-1-1 funding 8. Member attended meetings with FCC 9. Member specific tool-oriented website, and extensive social media Relationships One-stop networking and directory-level access for collaboration, cooperation, alliances, business-to-business networking, intelligence, and relationship building with the industry’s marque organizations. iCERT members support each other and are dedicated to the industry’s common good. Join Now We welcome all qualified technology organizations that support emergency response and related technologies. Click Join Now to get the membership process started. Maintaining iCERT’s Value iCERT is a member-driven organization with the culture and flexibility to try new things, remain nimble, and respond immediately to members’ changing needs: open to new ideas and opportunities. We frequently survey our members and benchmark performance to those results. Remaining relevant is in our DNA. Through iCERT, you will join with like-minded organizations to promote marketplace and internal growth, encourage investment, and drive innovation through cooperative relationships with other iCERT members. Of course, every organization has its own unique needs and identity. iCERT welcomes these differences with a graduated membership tier that matches a company's size with the expected commitment . And, redefines inclusion by making all willing company colleagues beneficiaries of iCERT.

2022 iCERT Member Survey The Industry Council for Emergency Response Technologies (iCERT) has represented the public safety technology industry since 2005 based on the evolving needs of its members. This member survey is designed to assist iCERT leadership in collecting member feedback and input into the association’s long-term strategy. Your responses will remain anonymous. However, we encourage you to identify so we may follow up with participants for results The 2022 Survey is divided into seven sections and may take 15-20 minutes to complete. iCERT seeks your responses to specific questions but also provides opportunities for you to share more detailed information. Please respond by Monday, October 10,2022. SECTION I- DEMOGRAPHICS I am the designated / voting representative for my member company. * Yes No Unsure or Don’t Know How long has your company been an iCERT Member? * Less than 1 year 1-3 years 3-6 years More than 6 years Unsure or Don’t Know Which of the following best characterizes the annual revenue of your company? * Large Company – Annual revenues of more than $500 million Mid-Size Company – Annual revenues of $10 million to $500 million Small Company – Annual revenues of less than $10 million Entrepreneur – Sole contributor companies Which of the following market segments does your company operate? (select all that apply) * Required Dispatch Services & Equipment GIS and Mapping Products & Services Emergency Management Services Smart Cities / Safe-Connected Communities Computer Networking & Cloud Services Public Relations/Advertising/Marketing Robotics & Artificial Intelligence Cybersecurity Products & Services Data Analytics & Management Wireless Services & Equipment Emergency Alerting Systems & Services Land Mobile Radio / Two-Way Radio Systems & Services Professional & Consulting Services Private Security and Alarm Products & Services Systems Integration Broadband Communications Services & Equipment 911 and NG911 Services & Equipment Which of the following best characterizes your role with your company? * Executive Leadership (C-Level/President/Owner) Operations Marketing Sales Customer Service Technology Development/Engineering Business Development Regulatory/Public Policy/Government Affairs Consultant/Analyst/Professional Services NEXT SECTION

POLICY COMMITTEE Chair - Don Brittingham, CEO - Northern Lights Consulting The primary function of the iCERT Policy Committee is to examine and recommend for board and/or association action, official Industry Council positions on local, state, regional, national and international regulations, legislation, rules or resolutions affecting emergency response technologies. In practice, these responsibilities are carried out by performing the following functions: Monitoring and reviewing proposed legislation and regulatory rule making; Providing assistance to association staff on matters of policy making; Recommending action to the Board of Directors; Working with iCERT member companies' legislative staff as needed; Working to resolve inter-association policy conflicts – where appropriate and necessary – to help ensure synergy with leading public safety associations' policy opinions, when not in direct conflict with industry approaches, and Managing Work Groups that may be created to address specific topics or issues. I WOULD LIKE TO LEARN MORE/JOIN Choose Committee/Working Group (please select from dropdown) Thank you for your interest! Click to Send Message

Cloud Working Group Chair - Kirk Lonbom, Microsoft Charge: Educate iCERT’s membership and the larger public safety community about Cloud Computing’s current and future impact on 911/public safety technologies and clarify the relationship between 911/public safety technologies and Cloud technologies. The work product for this effort may include Topical Papers, best practice compilations, webinars, appearances at iCERT and other public safety-related meetings, or other communications methods as determined by the Working Group To Join the Cloud Working Group, click on complete the "I would like to learn more / join" form, and select "Cloud Working Group" from the drop down menu. Join Cloud Working Group