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MARKETING COMMITTEE Co- Chair - Holly Blanks, Director - Pulsiam Co-Chair - Jeffrey Berend, Partner - Redflash Group The primary function of the iCERT Marketing Committee (“MARCOM”) is to serve as a central point of collaboration and discussion among member companies’ marketing professionals for both the betterment of the marketing processes of the entire public safety technology industry and the marketing practices of iCERT as a trade association. These overall goals may be achieved via activities internal to MARCOM, recommendations to or collaboration with other Committees or Working Groups, and/or recommendations for Board Action. MARCOM will also perform other duties, as noted below, and as may be assigned by the Board. In practice, MARCOM’S responsibilities are: Use the trade association format to collaborate and share common concerns Hold periodic monthly or bi-monthly meeting Develop tools and processes to assist with public safety marketing, communication, and education Produce educational/instructional materials/webinars/other materials Offer ideas and shared resources to assist with iCERT’s marketing needs Social media and imaging/webinars PR/public relations/news releases Marketing to/within trade shows and events – gather speaking opportunities for members Website assistance/ideas Literature and materials Monitoring and reviewing new/proposed and/or changes to emergency response technologies’ marketing standards and best practices; Monitor and advise the membership on new and emerging marketing/communication issues Recommending and assisting with the delivery of technology education programs to the membership Working with iCERT member companies’ marketing staffs as needed Recommending, where possible, clear consensus-based proposals and actions to the Board of Directors. The MARCOM will help the Board in selecting the wisest course of action and preferred alternative, and always preserve and respect the appropriate balance among competing interests of iCERT’s members. I WOULD LIKE TO LEARN MORE/JOIN Choose Committee / Working Group (please select from dropdown) Thank you for your interest! Click to Send Message

911 Education Foundation Mission The 911 Education Foundation — a subsidiary nonprofit of iCERT — raises awareness of, and educates policymakers, public safety stakeholders, and the general public on issues related to next generation 911 technologies, their deployment and operation. The Foundation provides a context to address questions about how next generation 911 standards and protocols, network elements and facilities, deployment and connectivity, and economics and funding, among other issues, will be defined apart from those found in the legacy telephone company environment. The Foundation also serves as a resource to public safety stakeholders as they look to next generation 911 to improve emergency response in their communities with tools, such as Internet protocol (IP)-based call-processing equipment, enhanced Geographic Information Systems (GIS), and managed IP networks, to make more informed decisions, to better monitor situations in progress, and to manage their 911 environment. Donate LEADERSHIP George Kelemen Executive Director gkelemen@theindustrycouncil.org Phone: (202) 805-0096 Download PDF Version 11.24.19 BYLAWS

Data Integration Initiative (DII) Working Group - Update March 2021 Chairs - John Persano, Senior Business Development Manager - 911, AWS Matt Schreiner, Senior PM How to Join: To apply to participate in this cutting-edge initiative addressing the ongoing needs and future of data integration for use by the public safety community, contact executivedirector@theindustrycouncil.org . Overcoming silos and creating seamless communications across platforms will yield both immediate and long-term benefits for the public, first responders, and iCERT members. Detailed below is the announcement of iCERT’s new Data Integration Initiative – our signature project for 2020 and beyond. Speaking for the Executive Committee and the Board, we are hoping that as we progress every iCERT member will find a way to become involved and contribute to this significant new initiative. Concerted discussion by the Data Integration Working Group (DIWG) has revealed four subject areas for iCERT members/participant concentration: 1) Data Value, 2) Existing Data Integration, 3) Data Integration Enablers, and Roadblocks, and 4) Future Data Integration. iCERT Members are dividing their participation along experience, company-centric, and general interests in joining one or more sub-groups to move each area to a productive outcome. The sub-group descriptions follow: 1) Data Value – identifying which data integrations provide the most value in terms of improving public safety response. What assigns a “value” (what defines “value” is one of the tasks of this group) to each piece of data in any particular system or sub-system, and its associated dataflows and workflows? What outputs a high-value outcome for a particular set of data and specific data integrations and associated workflows? Identifying which data, when “married together” produces the most value in terms of efficiencies. How can such a concept be used to help all stakeholders (product management, vendors, developers, end-users and citizens) choose which integrations provide the biggest "bang for the buck"? 2) Existing Data Integration – what integrations exist today? What are successful examples of data integration (systems, processes, or governance)? What is motivating their development? How do we apply our “formula” to help identify the most valuable solutions? Simply Identify Roles and their associated Dataflows and workflows for incident lifecycle management (Pre-incident, mid-incident, and post-incident). There are potentially thousands of dataflows that can be identified, along with relay points and other items that can be identified as places to streamline the workflow. 3) Data Integration Enablers and Roadblocks – what are the roadblocks that keep the existing data integration from creating the real “value” that data integration can produce? What are the enablers that have provided some level of success and improved public safety response? This sub-group will focus on what can be done to reduce the effects of roadblocks and enhance the effects of enablers. This can include governance, funding models, technology, operational processes, or anything that is keeping data integration from being as innovative and broadly implemented as possible. 4) Future Data Integration – answering questions about what new integrations will be expected as technology advances? How does the IoT figure into Public Safety Data Integration for future systems? How does A.I. affect which data is important? How do we bridge the gap between data integrations of today with data integration of the future? The sub-groups are selecting leadership and establishing self-directed meeting schedules with goals of producing tangible results in the first half of 2021. I would like to learn more / join Choose Committee / Working Group (please select from dropdown) Thanks for submitting! Click to Send Message

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MEMBERSHIP TIERS Make Your Voice Heard – Make Your Voice Count There is no better time to become a member of iCERT. We have i nitiated a new Strategic Plan, expanded our membership, and are reintroducing our brand around the country and the world. Membership in iCERT makes a powerful statement about your organization - you support the best technology for first responders. Please contact us at executivedirector@theindustrycouncil.org with your information or access the membership form here N OTE: iCERT's Board of Directors has revised iCERT's dues structure for NEW memberships initiated in 2021 or later. JOIN NOW Dues Categories – iCERT Board and General Membership (for New Memberships Initiated in 2021 or later and Renewals July 2021 or later) Board of Directors LEVEL TOTAL ANNUAL REVENUE ANNUAL DUES # Seats Tier A $50mil or More $20,000 11 Tier B $3mil or More But Less Than $50mil $12,000 4 Tier C Less Than $3mil $6,000 2 General Membership LEVEL TOTAL ANNUAL REVENUE ANNUAL DUES Tier 1 $100mil or More $10,000 Tier 2 $10mil or More But Less than $100mil $8,000 Tier 3 $5mil or More But Less than $10mil $6,000 Tier 4 $2mil or More But Less than $5mil $4,000 Tier 5 Less Than $2mil $2,000 Tier 6 E. Entrepreneur $500 Click Here for Membership Dues Terms & Conditions Membership Dues are U.S. Dollars only, and are based on total company reven ue. Entrepreneur Membership is limited to single individual sole proprietor consultancies. Previous Membership Dues Levels

PUBLIC SAFETY LEGISLATION iCERT POSITIONS 1.23.24 Joint Letter to Congress in Support of NG911 Funding 11.28.23 Letter in Support of HR 6319 7.25.23 Joint Letter to Congress in Support of HR 3565 3.8.23 Letter to House Committee Members E&C Hearing 2.26.23 NG911 National Security Op-Ed The House Energy and Commerce Committee has scheduled a March 22 hearing on infrastructure investment and the Leading Infrastructure For Tomorrow’s America (LIFT America) Act, which was introduced last week and which, along with funding for energy, water, and health care infrastructure, includes $80 billion for broadband deployment, and $15 billion to fund the deployment and implementation of next generation 9-1-1 services. The hearing is scheduled to begin at 11 a.m. and will be conducted remotely via videoconferencing. 2024 2024 iCERT Policy Platform Anti-Swatting Legislation 2023 2023 iCERT Policy Platform 2022 Spectrum Innovation Act 2021 H.R. 1848 Introduced - Includes NG911 Funding Large infrastructure Bill covers many topics, including public safety 3.22.21 House Hearing on Infrastructure Investment Scheduled for 3.22.21 Link to Hearing - https://energycommerce.house.gov/committee-activity/hearings/full-committee-hearing-on-lift-america-revitalizing-our-nations 3.11.21 Infrastructure Bill That Includes $15B in NG 9-1-1 Funding Introduced into House The 32 Democratic members of the Energy and Commerce Committee introduced the Leading Infrastructure For Tomorrow’s America Act (LIFT America Act) which includes $15 billion in next-generation 9-1-1 (NG 9-1-1) funding. The legislation invests more than $312 billion in clean energy, energy efficiency, drinking water, broadband, and health care infrastructure. The bill, if passed by the House and Senate, would allocate $15 billion in grants for the deployment and implementation of NG 9-1-1 services across the country to protect American lives through more accessible, interoperable, effective and resilient 9-1-1 services that allow callers to send text messages, images or videos to 9-1-1 in times of emergency. The Association of Public-Safety Communications Officials (APCO) International noted that the NG 9-1-1 portion of the bill also includes other key provisions, including protecting and building upon existing investments in NG 9-1-1, promoting interoperability, preserving state and local control, providing significant resources for cybersecurity, establishing a mechanism for ongoing public-safety input for the grant program and achieving NG 9-1-1 capabilities for emergency communications centers nationwide. The National Emergency Number Association (NENA) expressed concern about some of the provisions in the bill. The association noted that the introduced bill includes elements that it said could “complicate and delay NG 9-1-1 deployments, waste scarce federal resources and shift authority over 9-1-1 from states and localities to the federal government.” Energy & Commerce Press Release -https://energycommerce.house.gov/newsroom/press-releases/ec-democrats-introduce-lift-america-act-that-invests-in-clean-energy Bill Text - https://energycommerce.house.gov/sites/democrats.energycommerce.house.gov/files/documents/LIFT%20American%20Bill%20Text.pdf Legislative Information - https://www.congress.gov/bill/117th-congress/house-bill/1848?q=%7B%22search%22%3A%5B%22HR1848%22%5D%7D&s=1&r=1 Additional Articles - Urgent Communications - https://urgentcomm.com/2021/03/17/house-proposes-15-billion-for-ng911-funding-in-new-infrastructure-bill/?utm_source=dlvr.it&utm_medium=twitter 2020 Bills Related to 911 Fee Diversion H.R.5928 “Fee Integrity and Responsibilities and to Regain Essential Spectrum for Public-safety Operators Needed to Deploy Equipment Reliably Act of 2020” (“FIRST RESPONDER Act”) This bill was introduced in the House on Feb. 18, 2020 and includes provisions related to 911 fee diversion that are largely the same as those in H.R.2165 (described above). However, it would also require the FCC, within 180 days, to establish an interagency strike force to study how the Federal Government can most expeditiously end 911 fee diversion by a State or taxing jurisdiction. The bill also includes provisions to repeal the T-Band take-back provisions. For more on the T-Band, see previous section. Bills Related to NG911 Funding S.3246 “Spectrum Management and Reallocation for Taxpayers Act” (“SMART Act”) This bill was introduced in the Senate in Jan 2020. Like H.R.2760, S.1479, and H.R.2741, this bill would also provide $12B of funding for NG911. However, it does not include any of the more detailed provisions included in the NG911 Act. The bill would pay for NG911 funds by auctioning commercial spectrum in the 3700-4200 MHz band (“C Band”). Note that the FCC has already adopted rules for reallocating and auctioning the C Band spectrum. 2019 Bills Related to the Reclassification of 911 Telecommunicators H.R.1629 & S.1015 “Supporting Accurate Views of Emergency Services Act of 2019” (“SAVES Act”) Bill Overview: These bills were introduced in March/April 2019 and each enjoys bipartisan support. The two bills are identical, directing the Office of Management and Budget to categorize public safety telecommunicators as a protective service occupation under the Standard Occupational Classification System. Bills Related to the Repeal of T-Band Provisions H.R.451 & S.2748 “Don’t Break Up the T-Band Act of 2019” Bill Overview: These bills were introduced in 2019, and both enjoy bipartisan support. These bills would repeal Section 6103 of the Middle-Class Tax Relief and Job Creation Act of 2012, which requires the FCC to reallocate the T-Band spectrum from public safety to commercial use by Feb. 2021 and requires public safety users to clear out of the spectrum by Feb. 2023. H.R.451 was marked up by the House Subcommittee on Communications & Technology on Mar. 10, 2020 and amended to include the 911 fee diversion provisions from H.R.5928 (described below). The amended bill was approved by the Subcommittee and sent back to the full House Energy & Commerce Committee. Bills Related to 911 Fee Diversion H.R.2165 “9-1-1 Fee Integrity Act” Bill Overview: This bill was introduced in the House on Apr. 9, 2019. It would require the FCC, within 180 days, to issue final rules designating those expenditures that are acceptable for use of 911 fees, taxes, or charges, and amends the Wireless Communications and Public Safety Act of 1999 (47 U.S.C. 615a–1(f)) to reflect adherence to the FCC’s new rules. Bills Related to NG911 Funding H.R.2760 & S.1479 “Next Generation 9-1-1 Act of 2019” (“NG911 Act”) These bills, which are identical, were introduced in May 2019. They would provide $12B of federal funding to support NG911 implementation. H.R.2741: “Leading Infrastructure for Tomorrow’s America Act” (“LIFT America Act”) This bill was introduced in the House in May 2019. The bill includes a number of infrastructure investment provisions, including NG911 provisions that align with the provisions of the NG911 Act (described above). 2018 & Before RAY BAUM'S Act of 2018 H.R.1625 (Division P) Passed as part of the Consolidated Appropriations Act, 2018 115th Congress 3.23.2018 Became Public Law No: 115-141. (TXT | PDF ) (All Actions ) The bill directs the FCC to (1) complete a proceeding within 18 months to consider adopting rules to ensure that the dispatchable location is conveyed with all 911 calls, regardless of technology platform and including 911 calls placed from multiline telephone systems; and (2) conduct a study on the public safety benefits, technical feasibility, and cost of making telecommunications service provider-owned Wi-Fi access points and other unlicensed technologies available to the public for direct access to 911 services during times of emergency when mobile service is unavailable.' Kari's Law of 2018 H.R.582 Signed into Law February 16, 2018 Kari’s Law Act of 2017, Pub. L. No. 115-127, 132 Stat. 326 (2018) (codified at 47 U.S.C. § 623) The bill requires that multi-line telephone systems permit users to directly dial 911 without having to first dial 9 or any other code. The bill also would require that installers of those systems configure them to provide notification to a central location at the facility when 911 is dialed. National 911 Education Month Resolutions of 2018 S.Res.476 S. Res 476 established April 2018 as National 9-1-1 Education Month and urges Government officials, parents, teachers, school administrators, caregivers, businesses, non-profit organizations, and the people of the United States to observe the month with appropriate ceremonies, training events and activities. NG911 Advancement Act of 2012 H.R.3630 (Subtitle E) Provides $115m for Next Generation 9-1-1 and begins a multi-year process of building a public safety broadband network that must interconnect with NG9-1-1 Systems. Additionally the law requires studies examining current 9-1-1 fees and the costs associated with Next Generation 9-1-1 – valuable information that will allow Congress to address NG9-1-1 system development, deployment, and maintenance funding issues. New and Emerging Technologies (NET) 911 Improvement Act of 2008 H.R.3403 An act to promote and enhance public safety by facilitating the rapid deployment of IP-enabled 9-1-1 and E9-1-1 services, encourage the Nation's transition to a national IP-enabled emergency network, and improve 9-1-1 and E9-1-1 access to those with disabilities. Food, Conservation and Energy Act of 2008 ("Farm Bill”) Pub. Law 110-246 (PDF) Section 6107 of the 2008 Farm Bill, contained in Public Law 110-246 enables the Secretary of Agriculture to make loans to improve 9-1-1 access to entities eligible to borrow from the Rural Utilities Service (RUS). Such eligible entities include state or local governments or other public entities, Indian tribes and emergency communications equipment providers. The loans could be used for facilities and equipment to expand or improve 9-1-1 access and interoperable emergency communications. Government imposed fees, including state or local 9-1-1 fees, can be used as security for a loan. Implementing Recommendations of the 9/11 Commission Act of 2007 H.R.1 (Title XXII) Pub. Law 110-53 (PDF) Makes $43.5 million available for PSAP grants authorized by the ENHANCE 911 Act of 2004 after 180 day rulemaking to determine criteria to receive grants (Title XXIII) Authorizes $950 million per year for fiscal years 2008-2012 for a State Homeland Security Grant Program (Title I, Sec. 2004) and makes clear that such funds can be utilized for "supporting Public Safety Answering Points” (Title I, Sec. 2008) Authorizes nearly $3.5 billion in Emergency Management Performance Grants which can be used for the construction of Emergency Operations Centers (Title II) Establishes an Interoperable Emergency Communications Grant Program and authorizes $1.6 billion in grant funding for fiscal years 2009-2012 (Title III) ENHANCE 911 Act of 2004 H.R.5419 Established a National 9-1-1 Office charged with coordinating the implementation of 9-1-1 service at the Federal, State and local levels and administered a Federal 9-1-1 grant program; includes language to ensure funds collected on telecommunications bills for enhancing emergency 9-1-1 services are only used for the support of 9-1-1. Wireless Communications and Public Safety Act of 1999 H.R.438 Pub. Law 106-81 (PDF) An Act to promote and enhance public safety through use of 9-1-1 as the universal emergency assistance number, further deployment of wireless 9-1-1 service, support of States in upgrading 9-1-1 capabilities and related functions, encouragement of construction and operation of seamless, ubiquitous, and reliable networks for personal wireless services, and for other purposes.

Overview Our nation and our communities face increasing challenges that require the most effective emergency response systems possible to keep our citizens safe. Addressing these challenges requires the development and implementation of emergency response solutions that leverage new and emerging technologies widely used by U.S. consumers, such as mobile 5G, IoT, Cloud, and AI, as well as solutions uniquely designed to meet the mission critical needs of public safety agencies. iCERT supports State and Federal policies that promote the development and widespread adoption of advanced emergency response technologies, works with other associations to deliver on stakeholder requirements, and will seek to advance policies that achieve the objectives listed. iCERT 2025 Policy Platform (FINAL Nov 21 2024).pdf 1 Increase Funding for New Technologies iCERT will actively support efforts to increase funding for advanced emergency response systems that leverage new and emerging technologies. 2 Increase Technological Innovation iCERT will actively work to increase innovation in the emergency response ecosystem by promoting public policies that usher in more advanced and resilient products, networks, and solutions, and we will work with the public safety community to address associated human resource opportunities and challenges. 3 Promote Open Standards & Interoperability iCERT will actively support the use of open technology standards and efforts to improve interoperability across the entire emergency response ecosystem. 4 Protect Against Cyber Threats iCERT will work with its members, Federal, State, and Local government agencies, and affected stakeholders to promote cybersecurity practices that protect emergency response systems against cyber-based attacks. 5 Promote Competition iCERT will work to promote pro-competitive policies that ensure all competitors are treated fairly and equitably without regard to size or other factors.

iCERT COMMITTEES & WORKING GROUPS Policy Committee Marketing Committee Interoperability Working Group Cybersecurity Working Group Innovation Committee Small Member/Entrepreneur Committee & Working Group Structure - For iCERT Members Much of iCERT's public-facing activities are accomplished via our member driven and populated advisory Committees and Working Groups, overseen by our Board leadership. The Board delegates operations and agendas to the Executive Director but retains all decision-making and final authority over iCERT, hence the importance of a Member's role on the Board. iCERT's has two main advisory Committees; the Innovation and Technology Committee, and the Policy Committee, and several specialized Committees. Issues/topics managed by iCERT are often assigned to one of these advisory Committees (they coordinate efforts, and may work in concert if the matter requires such attention). To maintain a nimble process, below each Committee are subject-specific smaller Working Groups that are assigned to quickly examine an issue/topic within a defined timeline, and provide information, research, or even and initial action recommendation for their respective full Committee. Thorough discussion and debate at the Working Group level, which is then reviewed at the Committee level, allows more iCERT members to voice their opinions and provide useful input to the process. Actions such as a formal position, regulatory filing, intervention, press release, or public iCERT Policy Statement require a Board majority vote. iCERT Working Groups Working Groups' activities, focus, and memberships change frequently as issues arise and are managed or projects assigned by a Committee or the Board reach a conclusion. Group activity often follows with the current activity/relevance of an issue to our industry and/or a common issue among Members. iCERT White Paper Development Process iCERT's members often have diverse, even conflicting points of view - that's inherent in the trade association model. However, as part of iCERT membership, they recognize and agree that a balanced and open fact-based educational debate will often yield the best opportunity for industry advancement. Below is a list of other Committees/Working Groups that are under review for enactment: Land Mobile Radio (LMR) Computer Aided Dispatch (CAD) Geographical Information Systems (GIS) -------------------------- As such, our process of diverse group membership, multiple levels of review (Working Group, Committee, and Board of Directors), and quality control through the Executive Director is designed to meet with our overall goals for White Paper content: Fact-based technical accuracy Clarity and ease of understanding Balanced objective explanation of issues Clear notation and acknowledgement of the business or technical preferences of a contributor or contributors Fairness in treatment and recognition of "all sides" of a controversy Clearly setting forth/identifying areas of consensus and highlighting where more effort is needed to reach consensus iCERT White Papers are not "marketing brochures" - we seek to provide balanced useful information that permits the reader to come to reasoned conclusions in the context of all points of view and based on a reader's particular circumstances.

Design Files iCERT encourages our Members and Supporters to brand their websites with the iCERT logo to proudly announce their membership. You can simply copy or download these files for basic use on your website. If you require the vector files for use in print mat erials, download the design files and the Brand & Usage Guidelines . iCERT Logo Download File iCERT Logo with Tagline Download File iCERT Brand & Usage Guidelines Download PDF

Public Safety Legislation FCC Filings Research & Publications What is NG911? National 9-1-1 Office Resource Page Education Video - "SIP In A Network" Video - "Why Use SIP?" Video - "Basics of SIP Trunking" Video - "SIP Advanced" Emergency Response Technology Explained Funding NIST Funding Programs and Contests Cybersecurity Cyber Resource Guide Verizon - Annual Cybersecurity Report NG9 - 1-1 Standards Next Generation 9-1-1 Standards Identification and Review Next-Generation Technology Berkman Center for Internet & Society, Roadmap for Open ICT Ecosystems, at 9-10 (2005) State-Specific Public Safety NCSL - National Conference of State Legislatures Resources NCSL - 9-1-1 Legislation NASNA - State 9-1-1 Contacts Background Resources on the Public Safety Industry APCO - The Association of Public-Safety Communications Officials-International APCO - Standards to Download FCC - Task Force on Optimal PSAP Architecture FCC - Federal Communications Commission FCC - Public Safety and Homeland Security Bureau FCC - National Broadband Plan FCC - Electronic Comment Filing System FCC - Electronic Document Management System FCC - Form 477 Broadband Deployment Data FCC - Annual Fee Reports FCC - Public Safety Support Center Portal FCC- Emergency Alert System Test Reporting System FCC - Enhanced 9-1-1 Wireless Services FEMA - Federal Emergency Management Agency Federal Register First Net Authority IAED - International Academies of Emergency Dispatch IAED - EPDS Protocols IWCE & Critical Communications National 9-1-1 Office NACO - National Association of Counties NASNA - National Association of State 9-1-1 Administrators National Council of State Legislatures Tracking Database National Minimum Training Guidelines National States Geographic Information Council National 9-1-1 Education Program NENA - National Emergency Number Association NG9-1-1 Institute NG9-1-1 Institute Resources Page NG9-1-1 Federal 9-1-1 Legislation NIST - National Institute of Standards and Technology Cybersecurity NRIC - Network Reliability and Interoperability Council Public Safety Canada Public Safety Canada - Consultation on a Governance Framework for a Nationwide Public Safety Broadband Network SAFECOM SAFECOM Resources TR Daily (Paid Newsletter - Vendor to iCERT) 9-1-1 for Kids 9-1-1 Wellness Foundation

RESEARCH & PUBLICATIONS Streamlining Emergency Response Through Better Data Integration: A Process Analysis of Public Safety Workflows (May 2022) In June 2020, iCERT launched the Data Integration Initiative (DII) in response to the multiple variables mentioned above. The DII was designed to perform a current-to-future state process analysis of public safety data workflows to identify areas in which true end-to-end dataflows can be used to improve public safety response. While the working groups have not created a complete end-to-end process analysis, they have made headway at identifying areas that will need further development and work in this Phase One Report. By laying the groundwork for achieving a better understanding of data integration in public safety emergency response workflows, the DII has enabled further research into this critical topic. Only by identifying what is required to improve data integration, what role data value can play in prioritizing integrations, and exploring innovative future-state disruptive technologies can we achieve a more effective public safety response. iCERT Policy Position on Standards for Next Generation 911 (January 2022) iCERT is committed to advancing technological innovation in a way that enhances public safety, improves interoperability, and promotes competition. One way we seek to achieve that goal is to support the development and implementation of open standards. Open standards are especially important for Next Generation 9-1-1 (NG9-1-1), as these systems must interoperate in an environment that includes a variety of government agencies and private sector entities. White Paper on NG911 Core Services: Standards and Architectures (January 2022) Cybersecurity Catalog (June 23, 2021) This catalog was created by the iCERT Cybersecurity Working Group as a resource to the iCERT membership and the public safety community. The table below highlights valuable content created outside of iCERT but relevant to iCERT members and their customers. One of the intents of the Cybersecurity Working Group is to continually assess third party cybersecurity content to validate its usefulness to our constituents and update this document accordingly. We welcome all suggestions for additional content to be assessed. Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 - Rising of the Cloud (February 2020) This iCERT Cloud Working Group Paper takes the second step in the process and examines infrastructure solutions that have been available to public safety using Tier III+ and IV level data centers. This paper also seeks to clarify the term “cloud” as it applies to public safety. It addresses some critical emergency response and public safety applications already deployed in the cloud, related public safety application trends (establishing a perspective for the future of cloud in public safety), and assesses trends in cloud computing. The paper covers the considerations necessary to build a Tier IV (Tier III+) solution in the cloud and explains approaches to cloud security, reliability, and availability that are requisite considerations for using cloud services. It also addresses the risks and limitations of deploying solutions into the cloud, demonstrating the care required in constructing a public safety grade cloud solution. White Paper - The Critical Role of Testing to Achieve and Maintain NG911 Standards Conformance and Interoperability (October 24, 2019) iC ERT Conformance Working Group Next Generation 911 (NG911) is no longer a dream but quickly becoming a reality. Governmental bodies, standards bodies, service providers, and vendors are all moving to implement NG911. While there are several opinions for how this will occur, all agree that significant testing is required to ensure all the elements within an NG911 system and between NG911 systems, work together as intended. But exactly what testing is necessary? What testing is required to ensure a sufficient level of confidence by the public safety community in the solutions being deployed? iCERT has developed this white paper to answer these and similar questions. The objectives of this white paper are to: 1. Highlight the role of standards in NG911 testing; 2. Define the types of testing that should be considered; and 3. Identify the challenges of Interoperability testing. Public Safety Grade Data Centers Evaluation Guidelines Series - Step 1 - Data Center Evaluation in an Era of Industry Disruption (June 25, 2019) This Cloud Working Group paper provides a suggested framework for evaluating the choice between a local on-premises data center facility, or a remote data center (hosted or cloud), based on two criteria: reliability and security. Working from a foundation of these criteria offers public safety agencies a simple method of evaluating a data center to determine its adherence to public safety grade infrastructure regardless of whether it is modeled on cloud computing, remotely hosted, or an on-premises solution. Recommended Best Practices for Supplemental 9-1-1 Location Data (February 20, 2019) This document was developed by the National Emergency Number Association (NENA), the National Association of State 911 Administrators (NASNA), and the Industry Council for Emergency Response Technologies (iCERT), in cooperation with the National 9-1-1 Program. It is designed to establish guidance on the potential use by the nation’s Public Safety Answering Points (PSAPs) of 9-1-1 location data provided outside of the traditional process used by wireless carriers. The potential use of such “supplemental 9-1-1 location data” in addition to data provided by the carriers may assist in locating 9-1-1 callers quickly and accurately. This document describes recommended best practices for how such data should be provided to and used by PSAPs. CONGRESSIONAL RESEARCH 9-1-1 Congressional Research Service Reports GAO Report - Broadband - FCC Is Taking Steps To Accurately Map Locations That Lack Access (September 2021) The Federal Communications Commission (FCC) was tasked in the 2020 Broadband Deployment Accuracy and Technological Availability Act (Broadband DATA Act) to create a location fabric, which is a dataset of all locations or structures in the U.S. that could be served by broadband, over which broadband deployment data can be overlaid. * * * Stakeholders GAO interviewed identified challenges FCC faces with developing a location fabric, including incomplete or conflicting data sources, but said that such challenges can be overcome by using multiple sources of data. Liability and Cyber Security Issues for Emergency Communications and Response This report provides an array of insights into matters associated with liability and cyber security, for government agencies and commercial enterprises, as both endeavor to deliver emergency calling and response services. Working Together: Partnering to Face Today's Critical Public Safety Technology Issues A public safety planners guide, intended to foster understanding between public and private sector emergency response technologies professionals as both sectors work together toward successful implementation of public safety technology projects. Command and Control Room Market Overview Report 2016 — Summary The report outlined by this summary focuses on trends in public safety control room revenues and installations, and provides commercial entities with insights into this evolving market. The full report is available exclusively to iCERT members. History of 911: A Policy and Technology Reference Guide This report is designed to educate public and private sector stakeholders about the importance of 911's history as it relates to its technical and policy origins, its current status, and its future development into NG911. 2020 National 911 Program NG911 Standards Report 2016 National 911 Progress Report iCERT NG911 Research Report - April 2015 iCERT report on America's readiness for transition to NextGen 911 technologies, with applicable insights for adoption of IP-based three-digit emergency calling around the globe. The Overloaded 9-1-1 System This report highlights examples of overload to the U.S. 9-1-1 system for a variety of reasons. iCERT 9-1-1 Overload Fact Sheet This Fact Sheet offers you a quick easy set of points to make when speaking with your local policy makers about key issues affecting 9-1-1. Command and Control Room Market Overview 2016 Analysis of State and Local Funding Models 2013 INTEROPERABILITY DOCUMENTS AND RESOURCES National Emergency Communications Plan https://www.cisa.gov/publication/2019-national-emergency-communications-plan CSRIC VII Report on the Current State of Interoperability in the Nation’s 911 Systems https://www.fcc.gov/about-fcc/advisory-committees/communications-security-reliability-and-interoperability-council-vii CISA Standard Operating Procedures –Multi-agency interoperability committee https://www.cisa.gov/publication/sop-documents CISA Governance Systems https://www.cisa.gov/emergency-communications-guidance-documents-and-publications Emergency Communications Fact Sheets https://www.cisa.gov/publication/emergency-communications-fact-sheets SAFECOM Grant Guidance https://www.cisa.gov/publication/emergency-communications-grant-guidance-documents The First Responder Network (FirstNet) and Next-Generation Communications for Public Safety: https://www.firstnet.com Middle Class Tax Relief and Job Creation Act of 2012 (the Spectrum Act) https://www.911.gov/pdf/Middle_Class_Tax_Relief_Job_Creation_Act_2012.pdf Current and future versions of the Quadrennial Homeland Security Review http://www.dhs.gov/quadrennial-homeland-security-review-qhsr

iCERT IS THE ONLY VENDOR-EXCLUSIVE TRADE ASSOCIATION REPRESENTING MEMBERS OF THE PUBLIC SAFETY TECHNOLOGIES ECOSYSTEM Industry Council for Emergency Response Technologies, Inc. (iCERT) Business League 503(c)6 Our Vision iCERT is dedicated to improving public safety through innovation. Our Mission iCERT will lead the emergency response industry’s efforts to promote growth and investment by facilitating industry collaboration, advancing effective public policies, and developing best practices. Core Values iCERT centers around our relationships with our Members, our determination to take concrete actions that benefit our industry, and our commitment to work with all affected stakeholders to affect change: We are customer-focused; we succeed when our Members succeed. We are action-oriented; we work to change the world around us and not simply monitor and report on industry trends. We are innovative; improving the future of emergency response through advanced technologies, increased investment, and growth. We act with integrity; we seek to achieve results through collaboration with our Members, Partners, and Stakeholders. Who We Are i CERT – the Industry Council for Emergency Response Technologies, Inc. - is the only trade association exclusively championing commercial public safety response technology providers, software developers, cloud providers, and all related organizations serving the public safety community. iCERT improves the public safety ecosystem through ensuring that the needs and views of our members are recognized and accommodated by all levels of government, demonstrating the benefits of and encouraging new public funding for all technologies, driving continuous technology improvements, providing member and user experience and education, and helping our members reach their organic and marketplace growth objectives. History Founded by a group of prominent business leaders in December, 2005 originally as the 9-1-1 Industry Alliance, iCERT plays an important role as the voice of commercial public safety companies, wireless carriers, and related vendors on public policy issues impacting 9-1-1 and the emergency response system. iCERT’s membership is diverse, and many of its members not only have differing business objectives, they may even be direct competitors. Even so, all of iCERT’s members agree that an invigorated vendor community engaged in frequent two-way dialog with public safety officials, regulators, Congress, and policy makers is indispensable to creating the highest quality emergency services for all members of the public. Industry Council members believe history has established and continues to demonstrate that business leaders’ expertise can assist public policy makers and government emergency communications professionals as they address complex choices regarding advanced communications technologies. To fill this continuing critical need in public safety, the unique value represented by iCERT is that it is the only commercial sector trade association focused exclusively on the emergency response technologies sector, your industry! Antitrust Policy ICERT and its members are committed to full compliance with all laws, regulations, and ethical standards, including federal and state antitrust laws. Compliance with both the letter and spirit of the antitrust laws is an important goal for ICERT and is essential to maintaining ICERT’s reputation for the highest standards of ethical conduct. Here is our Antitrust Policy . 2023 Highlights 🎉 Play Video iCERT Spring Meeting Promo Play Video Why your public safety technology organization should join iCERT. Play Video Why your public safety organization should consider iCERT membership. Play Video All Videos Watch Now Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Share Channel Info Close George Kelemen Executive Director gkelemen@theindustrycouncil.org Phone: (202) 805-0096 Read Bio Watch Video LEADERSHIP Download PDF Version 11.24.19 BYLAWS