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Avaya Joins iCERT

Monday, September 16, 2019 published in Mission Critical Communications

August 26, 2019 Avaya is a global leader in solutions to enhance and simplify communications and collaboration. Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya ( For over one hundred years, the company has enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, Avaya is committed to innovation, partnership, and a relentless focus on what’s next. Avaya is the technology company you trust to help you deliver Experiences that Matter. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA.

 “As the leader in providing innovative ways for people to collaborate and communicate from anywhere on any device, we are excited to join the Industry Council for Emergency Response Technologies,” said Mark Fletcher, chief architect worldwide public-safety solutions, Avaya. “Avaya continues to deliver on the benefits that next-generation 9-1-1 (NG 9-1-1) service can bring, and we are proud to work with iCERT to positively affect policy and achieve widespread accessibility for emergency services.”

Avaya continues to bring new innovation to the critical emergency communications solutions market segment as part of its ongoing commitment and focus on public-safety communications and collaboration. The company has demonstrated a long-term commitment to this space as evidenced through its advocacy of “The Kari’s Law Act of 2017,” which requires direct dial access to 9-1-1 services from all devices.

iCERT improves the public-safety ecosystem through continuous new funding advocacy, ensuring that the needs and views of commercial technology providers are recognized and accommodated by all levels of government.Technology and Digital Communications Leader Solidifies its Commitment to Public Safety

"Avaya's addition to our membership roster is exciting and represents an historic first for iCERT," noted Kim Robert Scovill, iCERT Executive Director. "As the exclusive trade association for emergency response technologies and related software providers, iCERT assists all its members with both organic and market share growth and advancement," he added.

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