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Innovative Public Safety Technologies on Display ResponderXLive'19 Thursday, October 17th, 2019 3:00PM–6:00PM 601 New Jersey Ave, NW #900, Washington D.C. Register at https://www.responderxlabs.com/responderxlive/dc19/ EXPERIENCE the Solutions to Public Safety's most Important Technology Gaps We've teamed up with AWS to showcase the next generation of First Responder technology that solve the capability gaps identified by the Science & Technology Directorate (DHS S&T) and the International Forum to Advance First Responder Innovation (IFAFRI). A ResponderXLabs collaboration with the AWS, Verizon and industry partners to showcase the next generation of technology for 911, Police, Fire, and EMS. Technology that can make our first responders more effective and our communities safer. Solutions that can save lives and agency resources. Join us to EXPERIENCE technology that will power the first responder of the future, but that’s ready for your agency today.

60 minutes to report outages to CA OES October 2, 2019 California 911 Outage Reporting Bill California Gov. Gavin Newsom (D) signed into law Senate Bill 670 and Senate Bill 560, which regulate communications during 911 outages and public power shut offs (Vol. XVI, Issue 27). SB 670 requires telecommunications service providers that offer access to 911 service to notify the Office of Emergency Services (OES) within 60 minutes of discovering a community isolation outage that limits the provider's customers' ability to make 911 calls or receive emergency notifications. It also makes the OES responsible for notifying any applicable county office of emergency service and the sheriff of any county affected by the outage. SB 560 requires that emergency departments, health care facilities, and telecommunication providers receive prior notification of de-energizing events when their facilities will be impacted by a planned power shutdown. For more information, please contact Wes Wright (wright@khlaw.com; 202.434.4239).

Help enable NASNA to provide technical support and best practices to improve the effectiveness of the 911 network October 2, 2019 The U.S. Department of Transportation’s National Highway Traffic Safety Administration today announced $1.8 million in funding – with eligibility for up to $6.4 million in the future – to provide critical support for five non-governmental partner organizations to enhance safety on the nation’s highways. The agreements will fund projects to combat impaired driving, support the 911 network, enhance safety messaging for young drivers, and give technical assistance to state officials on a wide range of traffic safety issues. "This funding will help NHTSA and our partners improve highway safety for all, and will provide critical leadership for reducing the incidence of driving under the influence of drugs and alcohol," said James Owens, Acting Administrator of NHTSA. "Together with our partners, we can create change and make traveling safer for everybody." The five cooperative agreements are with the following organizations: National District Attorneys Association: A five-year agreement ($590,536 in FY19, $3 million total) with NDAA to support its National Traffic Law Center. NTLC will develop or update prosecutor training and technical assistance in traffic safety areas such as toxicology, Drug Recognition Experts, Standard Field Sobriety Testing, crash investigation, and alcohol breath testing devices.Community Anti-Drug Coalitions of America: A three-year agreement for $300,000 with CADCA to reduce alcohol- and drug-impaired driving through development of a best-practices report providing strategies for communications and outreach at the local level.National Association of State 911 Administrators: A five-year agreement ($500,000 in FY19, $1.7 million total) with NASNA. This project will enable NASNA to provide technical support and best practices to improve the effectiveness of the 911 network.  National Organizations for Youth Safety: A two-year agreement for $150,000 with NOYS to develop and disseminate social media messaging targeting 16- to 24-year-olds during the times of the year most dangerous for young drivers: the winter holiday season, prom/graduation, and summer.National Conference of State Legislatures: A five-year agreement ($241,289 for FY19, $1,247,172 total) with NCSL to provide information and technical assistance related to reducing traffic crashes, injuries, and fatalities. https://www.nhtsa.gov/press-releases/us-department-transportation-announces-18-million-enhance-highway-safety

IOS 13 Offers Improvements in 911 Location Based Routing and Text-to-911 Location Accuracy September 2019 iOS 13 offers wireless carriers the option to enable location-based routing (LBR) for modern radio access technologies. By providing a fast HELO estimate during 9-1-1 call set-up, Apple devices can reduce the number of calls for which transfers may be required. If a location estimate cannot be provided quickly, carriers may fall-back to the existing fixed-sector routing mechanism. To achieve routing improvements, carriers should work with individual 9-1-1 authorities or local Public Safety Answering Points (PSAPs) to acquire and deconflict Geospatial Information System (“GIS”) “shape files” that represent their service-area boundaries. More Information at: https://static.wixstatic.com/ugd/b8d2ce_ac94c7b842d347c8b2f91d51db35a1cd.pdf In addition, IOS 13 makes available precise, device-based location information through both the traditional carrier-network path, and through Apple’s own Enhanced Emergency Data service, when a user texts 9-1-1 in a jurisdiction that accepts text messages. As iOS 13 rolls-out via software update this Fall, PSAPs should begin to see dramatically-lower uncertainties for users who text 9-1-1 from an iPhone or Apple Watch, reducing response times and improving outcomes for users. Text-enabled PSAPs should contact their carrier, Text Control Center, and texthandling software representatives to ensure that both the location estimate and search area guidance (“uncertainty”) provided by HELO will be delivered automatically to telecommunicators and dispatchers during a Text-to-9-1-1 session. Location data will also be available to jurisdictions using Apple’s Enhanced Emergency Data feature via Apple’s partnership with RapidSOS. In some cases, call-taking, computer-aided dispatching, or text-handling software may require an update to automatically fetch EED locations for text sessions. More information at: https://static.wixstatic.com/ugd/b8d2ce_241b1adbac564e5ab801a995186d3d20.pdf

Raise concern that public safety needs be included in the analysis of 3d party telecom access to multi-tenant buildings, commercial properties, etc. September 30, 2019 Wasington, D.C. GN Docket 17-142 Improving Competitive Broadband Access to Multiple Tenant Environments. The Industry Council for Emergency Response Technologies (“iCERT” or “Industry Council”)1 respectfully submits the following Reply in response to the Notice of Proposed Rulemaking and Declaratory Ruling released by the Federal Communications Commission (“FCC” or “Commission”) on July 12, 20192 in connection with the above-referenced docket. In summary, promoting shared access to DAS facilities for all 4G, 5G, and LMR networks will promote public safety by helping to ensure that citizens and first responders alike, regardless of which networks they use, can communicate effectively inside buildings. iCERT urges the FCC to consider these important public safety issues in this proceeding and ensure that any actions it takes both encourages further investment in DAS and helps to facilitate shared access to DAS locations. Full Reply Document at: https://static.wixstatic.com/ugd/b8d2ce_2d41f4f2d84b4326bf3dd19b41be71ea.pdf

Panelists explain "NG911 - 101" September 27, 2019 Washington, D.C. iCERT was proud to support the NG911 Institute Lunch & Learn - "NG911 - 101" This Friday 9/27 11:30am Russell Senate Office Bdlg. Rm. 385. iCERT Members T-Mobile, Comtech & RapidDeploy presented (see Agenda below). Register at: https://eventbrite.com/e/l-l-ng911-101-tickets-72542395257?utm_content=fd41836abc96af993002650de4809d53&utm_source=Robly.com&utm_medium=email&utm_campaign=NG911+Institute+-+L%26L%3A+NG911+101+-+Friday%2C+September+27th… Help Make Public Safety Work Better

FCC Seeking Comments on Request Filed 11/21/2018 September 11, 2019 DA 19-902 PUBLIC SAFETY AND HOMELAND SECURITY BUREAU SEEKS COMMENT ON PETITIONS FILED BY THE BOULDER REGIONAL EMERGENCY TELEPHONE SERVICE AUTHORITY PS Docket No. 19-254 Comment Date: September 26, 2019 Reply Comment Date: October 11, 2019 By this Public Notice, the Public Safety and Homeland Security Bureau (PSHSB) seeks comment on petitions for declaratory ruling and rulemaking filed by the Boulder Regional Emergency Telephone Service Authority (BRETSA). BRETSA requests that the Commission issue a declaratory ruling and a notice of proposed rulemaking (or notice of inquiry) on the same grounds presented in a Request for Clarification previously filed by the Colorado Public Safety Broadband Governing Body (CPSBGB). In particular, BRETSA, pursuant to section 1.2 of the Commission’s rules, requests that the Commission issue a declaratory ruling to ensure that “interoperability is a fundamental responsibility of FirstNet and that FirstNet is supported at all levels including network, services, applications, and devices.” BRETSA, pursuant to section 1.401 of the Commission’s rules, requests that the Commission issue a notice of proposed rulemaking or notice of inquiry to address “roaming and prioritization as it applies to applications such as [push-to-talk] and [mission-critical push-to-talk], as well as other applications that will face the same issues.” BRETSA also requests that the Commission address: (a) The responsibility of providers other than FirstNet (i.e., providers of public safety land mobile radio (LMR) systems or services and public safety priority services offered over Commercial Mobile Radio Service (CMRS) networks) to cooperate with FirstNet in the development of interoperability solutions, and to provide full interoperability with FirstNet, LMR and other CMRS priority public safety services (subject only to technological limitations of a specific service); (b) The issue of roaming and prioritization as applicable to LMR and other CMRS public safety priority services, and; (c) The availability of Commission processes for dispute resolution as well as standards for dispute resolution concerning matters of interoperability, roaming and prioritization. We seek comment on these issues and any other issues raised by the BRETSA Petitions. DA-19-902A1.pdf DA-19-902A1.docx DA-19-902A1.txt https://ecfsapi.fcc.gov/file/102396897420/DA-18-1082A1.pdf https://ecfsapi.fcc.gov/file/1122123418089/BRETSA%20181121%20Pet%20Recon%20PS%2016-269%20Firstnet.pdf

Dispatch workflow leader selects iCERT for Industry Membership September 2, 2019 iCERT is proud to announce its latest member, Agent511 based in Northbrook, Illinois. AGENT511 TEXTBLUE software platform enhances citizen experience via interactive text and multimedia communications so as to improve situational experience and expand community access to public safety services. Our integration platform delivers seamless dispatcher workflows for text and streaming video to maximize first responder access to relevant information. "Agent511 represents yet another ground-breaking technology in the iCERT Family of companies," noted Kim Robert Scovill, Executive Director - iCERT, "We're excited about the fresh perspectives and innovative ideas they will bring to our organization, and how we can help them reach their marketplace and organic marketing goals," he added.

Another international leader seeks out iCERT for collaboration and growth. CODAN DELIVERS ITS CAPABILITY WORLDWIDE FOR THE MILITARY, DEFENCE, HUMANITARIAN, PEACEKEEPING, COMMERCIAL, SECURITY AND PUBLIC SAFETY MARKETS. Codan's mission is to provide communication solutions that enable our customers to be heard – to ultimately save lives, create security, and support their local needs. With over 60 years in the business, Codan Communications has earned a reputation for quality, reliability, and customer satisfaction, producing innovative and industry-leading technology solutions. We know that every deployment of a communications solution is different, having customers in more than 100 countries. And when lives are on the line, it’s critical that each deployment is right and that every user is heard. That’s why we take pride in understanding your unique situation, your infrastructure, your environment, and your stakeholders. At Codan Communications, we tailor the solution to meet your needs to enable our customers to make better decisions quicker when it matters the most. Whenever you work with Codan, you know that right from the start you’ll be heard." Codan Communications' membership a is especially exciting because of Codan's international reputation as a leader in its field," noted Kim Robert Scovill, iCERT Executive Director. "As the exclusive trade association for emergency response technologies and related software providers, iCERT assists all its members with both organic and market share growth and advancement," he added.

Monday, September 16, 2019 published in Mission Critical Communications https://www.rrmediagroup.com/News/NewsDetails/NewsID/18710 August 26, 2019 Avaya is a global leader in solutions to enhance and simplify communications and collaboration. Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (www.avaya.com.). For over one hundred years, the company has enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, Avaya is committed to innovation, partnership, and a relentless focus on what’s next. Avaya is the technology company you trust to help you deliver Experiences that Matter. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. “As the leader in providing innovative ways for people to collaborate and communicate from anywhere on any device, we are excited to join the Industry Council for Emergency Response Technologies,” said Mark Fletcher, chief architect worldwide public-safety solutions, Avaya. “Avaya continues to deliver on the benefits that next-generation 9-1-1 (NG 9-1-1) service can bring, and we are proud to work with iCERT to positively affect policy and achieve widespread accessibility for emergency services.” Avaya continues to bring new innovation to the critical emergency communications solutions market segment as part of its ongoing commitment and focus on public-safety communications and collaboration. The company has demonstrated a long-term commitment to this space as evidenced through its advocacy of “The Kari’s Law Act of 2017,” which requires direct dial access to 9-1-1 services from all devices. iCERT improves the public-safety ecosystem through continuous new funding advocacy, ensuring that the needs and views of commercial technology providers are recognized and accommodated by all levels of government.Technology and Digital Communications Leader Solidifies its Commitment to Public Safety "Avaya's addition to our membership roster is exciting and represents an historic first for iCERT," noted Kim Robert Scovill, iCERT Executive Director. "As the exclusive trade association for emergency response technologies and related software providers, iCERT assists all its members with both organic and market share growth and advancement," he added.

iCERT & IWCE Coordinate for Educational Webinar Series 8/22/19 Webinar Cloud-based services are gaining momentum in the 911 space, particularly as public-safety answering points (PSAPs) begin transforming their operations to an IP-based, next-generation 911 platform that is designed to handle multimedia information, not just voice calls. By leveraging cloud-based solutions, PSAPs are learning that they can access more data sources to provide better situational awareness to first responders and benefit from greater cybersecurity resources than they typically have on premise. https://government.informaengage.com/Cloud-and-Fog-Webinar-Series Because iCERT represents the "cutting edge" technology companies in public safety, iCERT has coordinated with IWCE as part of the Cloud and Fog on Mission-Critical Communications Webinar Series. Cloud-based solutions are commonplace for most enterprises, which are attracted to the Cloud’s resiliency, heightened functionality and lower upfront costs when compared to premise-based internal hosting of information. Public safety and other critical-infrastructure entities traditionally have been hesitant to depend on the Cloud, because they need solutions to work at all times, even when connectivity is lost. Examine how more reliable connectivity and technologies like edge computing are making some mission-critical entities reconsider leveraging the Cloud. Check iCERT's website, follow @iCERT1st, and monitor the iCERT "Leadership Brief" newsletter for more information. www.theindustrycouncil.org

iCERT Companies Among Winners of CA NG911 Upgrade Contracts 8/20/19 On a 4:00pm EDT Webinar today, the CA State 9-1-1 Advisory Board announced the vendors selected for its NG911 upgrade contracts. A total of 8 vendors bid, and 4 were selected. 1. Prime Vendor – Statewide - ATOS (contract has been signed) 2. Regional Provider – Per Region a. Central Region – NGA911 b. Southern Region – CenturyLink c. Northern Region – Synergem Technologies d. LA Region – NGA911. The networks will be built in compliance with NENA i3 Standards. The project was made possible due to the passage of SB 96 that provided new funding for NG911. The new funding will begin in January 2020. https://caloes.ca.gov/cal-oes-divisions/public-safety-communications/ca-9-1-1-emergency-communications-branch/ca-9-1-1-technology